Home Forums Volunteering Opportunities Warden Woods Community Centre

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    author1
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    AODA & Serve-Ability Training for Volunteers

    Contact: Community Relations Administrator for more information about volunteering at

    416-694-1138 ext 153

    Warden Woods is committed to excellence in serving all clients, including people with disabilities.

    Accessible customer service is not only about the physical accessibility of the building and environment.

    It’s also about understanding that people with disabilities may have different needs and how you may

    address these needs.

    The training below will provide detailed information about the Accessibility for Ontarians with Disabilities Act

    (AODA) and tips for accessible customer service, as provided by the Ontario Ministry of Community and

    Social Services.

    Step 1

    Watch the two-part web-cast on Accessibility for Ontarians with Disabilities Act at the Ministry of Community

    and Social Services website here.

    Step 2

    Download and review the training manual on AODA and Serve-Ability here.

    Step 3

    Once you feel ready, test your knowledge by taking the quiz here (answers available on page 2).

    Step 4

    After you’ve completed the 3 steps above, please email veveeng@wardenwoods.com to confirm you

    have watched the web-cast and completed the self-test quiz. Thank you!

    http://www.wardenwoods.com/volunteer.html

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